Yes! Chat Mitra is an Official Meta Business Partner, listed in the Meta Partner Directory under the messaging solution category. This means we're authorized and verified by Meta to provide WhatsApp Business API services with full compliance and reliability.

As an Official Meta Business Partner, Chat Mitra provides you with direct access to WhatsApp Business API, priority support from Meta, guaranteed platform stability, and adherence to Meta's strict security and compliance standards. You're getting enterprise-grade service backed by Meta's trust.

Unlike unofficial solutions that risk account bans, Chat Mitra provides the Official WhatsApp Business API through our Meta partnership. This means your business is fully compliant, protected from shutdowns, and gets access to advanced features like verified green tick, unlimited messaging, and multi-agent support.

Chat Mitra is built with enterprise-grade security to protect your data at every level. It includes role-based access control (RBAC), multi-factor authentication (MFA), AES-256 encryption for data at rest, TLS 1.3 for data in transit, and is fully SOC 2 & GDPR compliant—ensuring data integrity, confidentiality, and trust.

We believe in complete transparency. Chat Mitra charges just ₹0.20 per conversation with zero monthly fees, no setup charges, and no hidden costs. You only pay for actual customer conversations—that's it. No surprises, no contracts.

Most businesses go live within 24-48 hours! Chat Mitra provides free setup assistance, handles all Meta documentation, and our 24/7 expert technical support ensures a smooth onboarding process. You focus on your business, we handle the technical setup.

You can send personalized marketing campaigns, order confirmations, shipping updates, appointment reminders, customer support messages, OTPs, payment links, and much more—all with rich media like images, videos, documents, and interactive buttons.

Not at all! Chat Mitra is designed for everyone—from small shop owners to large enterprises. Our intuitive dashboard makes it easy to send broadcasts, create chatbots with drag-and-drop, and track analytics. Plus, our 24/7 support team is always ready to help.

No! Unlike the regular WhatsApp Business app (limited to 256 contacts), the Official WhatsApp Business API through Chat Mitra allows unlimited messaging. Send to thousands or millions of customers with no restrictions—perfect for growing businesses.

With Chat Mitra's Official API, the risk of bans is virtually eliminated because you're using Meta's approved infrastructure. We follow all compliance guidelines, provide message templates for approval, and ensure your account stays in good standing. Your business communication is safe and reliable.

Yes! Chat Mitra supports multi-agent access, so your entire team can manage customer conversations simultaneously from different devices. Assign chats, track performance, and collaborate—all within one shared inbox with role-based permissions.

Absolutely! Get detailed insights into message delivery rates, read rates, response times, chatbot performance, campaign ROI, and customer engagement metrics. Make data-driven decisions with our comprehensive analytics dashboard.

The WhatsApp Business API allows businesses to automate customer conversations, send notifications, and provide support directly on WhatsApp.

You can use WhatsApp to create custom broadcasts, send promotional messages, and engage directly with customers for personalized marketing.

WhatsApp enables businesses to manage orders, send abandoned cart reminders, and provide real-time customer support, boosting sales and engagement.

Yes, WhatsApp marketing is cost-effective and allows small businesses to build direct, personalized connections with their customers.

You can use free WhatsApp link generator tools to create a custom URL that directs customers to chat with your business instantly.